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Privacy Policy

This privacy policy sets out how Freedom Destinations Ltd uses and protects any information that you give Freedom Destinations when you use this website.

Freedom Destinations is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Freedom Destinations may change this policy from time to time by updating this page. We'll notify you of any significant changes, but you're welcome to come back and check it whenever you wish.

What we Collect

We may collect the following information:

  • name
  • contact information including email address
  • demographic information such as address, preferences and interests
  • other information relevant to customer bookings/surveys and/or offers


What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We periodically send promotional emails to people that have explicitly opted in about new products, special offers or other information which we think you may find interesting using the email address which you have provided. But only where you have explicitly opted in.
  • We may use the information to customise the website according to your interests.


Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How We Use Cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once the file is added the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any personal information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer (this will vary by browser and version). You may also opt out by visiting https://adssettings.google.com/authenticated

This may prevent you from taking full advantage of the website.

Banner Advertising on Other Websites

This type of advertising is designed to provide you with a selection of products based on what you've viewed on our website, which are presented to you by our agency when you visit other selected websites. The technology behind these adverts is based on cookies.

Please be assured that the data contained in the cookie used in these adverts is completely anonymous and doesn't contain any of your personal details.

Disabling These Adverts

We would like to continue to display content that's relevant to you; however, you can choose to opt out of this type of advertising by visiting https://adssettings.google.com/authenticated

Please note though, that if you delete your cookies too, we won't know that you've opted out, so the banners may re-appear when you visit some other websites.

Links to Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at assist@freedomdestinations.co.uk or by clicking the 'unsubscribe' button found in all of our email marketing communications.

We will not sell, distribute or otherwise share your personal information to third parties unless we are required by law to do so.

You may request details of personal information which we hold about you under the EU General Data Protection Regulation (GDPR) 2018. If you would like a copy of the information held on you please write to Freedom Destinations Ltd, 18 Mead Business Centre, Mead Lane, Hertford, SG13 7BJ or email assist@freedomdestinations.co.uk

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.